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General
Can I take courses as an individual learner?
Yes, absolutely. Our platform is designed for both corporate team training and individual professionals looking to upskill in AI, Data, and Digital Transformation within the wine, beer, spirits sector. You can browse our full catalog and enroll directly.
How do I contact support if I need help?
You can reach our dedicated support team via the Contact form on our website for any general inquiries. For technical assistance or specific course questions, you can email us directly at [email protected].
Can I preview course content before buying?
Yes. We believe in transparency. For most courses, we offer a free preview of the introductory module or a detailed curriculum breakdown so you can ensure the content meets your professional needs and is relevant to the wine beer spirits industry challenges.
Team & Business Learning
Can I manage training for my entire team?
Yes, we specialize in corporate training. We offer customized enterprise solutions with a dedicated dashboard to manage enrollment, track team progress, monitor completion rates, and assign specific learning paths relevant to different roles (e.g., Marketing, Production, E-commerce).
Do you offer customized course packages for my company?
Yes. We can tailor course selections and content focus to align with your company’s strategic digital transformation goals, whether you are focusing on AI in production or Data Analytics in sales. Please contact our sales team to discuss custom curriculum development.
Payments & Certificates
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex) for individual purchases. For corporate or large team purchases, we also accept wire transfers and can arrange customized billing cycles.
Do you offer certificates after course completion?
Yes. Upon successful completion of any paid course, you will receive an official Certificate of Completion from EtOH Academy. This certificate validates your new expertise in Digital Transformation, AI, or Data as applied to the wine beer spirits industry.
Are there any hidden fees or recurring charges?
No. All course fees are listed upfront. For individual courses, payment is one-time. For subscription plans, the recurring charge is clearly stated during checkout.
Technical & Account
What are the technical requirements for taking the courses?
Our e-learning platform is fully browser-based and optimized for desktop, tablet, and mobile devices. You only need a stable internet connection and a modern web browser (Chrome, Firefox, Safari, Edge).
Can I access the courses after I complete them?
Yes. You retain lifetime access to all purchased individual courses or access for the duration of your team's license. You can revisit modules and resources anytime to refresh your knowledge.
